Carthago Medical Assistance · FAQs
FAQs
FAQs
Frequently Asked Questions
We have gathered below the answers to the most frequently asked questions to help you better understand our support services and your healthcare journey in Germany.
1
Pathway & support
What are the most common medical treatment requests from Tunisia to Germany?
The most frequent requests for medical care in Germany from Tunisian patients primarily concern fertility preservation through egg freezing, particularly for women under 40. Many patients also seek advanced oncological treatments, including certain chemotherapies and immunotherapies unavailable in Tunisia. Germany is also renowned for its expertise in robotic surgery using the Da Vinci system, enabling complex procedures to be performed minimally invasively, often resulting in faster recovery. These treatments are particularly relevant for prostate and kidney cancers, as well as certain gynecological and digestive cancers. In addition, some patients request cosmetic and reconstructive surgery. Our team provides personalized support to each patient throughout their entire treatment journey in Germany, from the initial review of their medical file to post-treatment follow-up.
How Do I Start the Process?
Simply contact us by email and describe your request for medical assistance in Germany.
How Do You Select Medical Institutions?
We direct each patient to facilities adapted to their condition, taking into account their medical file and specific needs.
How long does the treatment take?
The timeframe varies depending on the patient's medical condition, administrative procedures, and the visa process. However, a realistic minimum timeframe of 3 months (receipt of the complete file and organization of care, visa procedure, start of treatment in Germany) should be expected.
Is the route personalized?
Yes. Each case is unique and is reviewed on an individual basis.
Do you follow up with the patient after they arrive?
Yes. We provide ongoing support throughout the medical stay.
2
Procedures & organization
Can you help me with the medical visa?
Yes. Upon your request, we can provide you with the necessary documents certifying your medical coverage in Germany to complete your visa application. However, you are responsible for applying for the visa, and we cannot guarantee that it will be granted.
Are you planning the trip?
Yes. We can arrange your travel and your local transportation.
Can my family members come with me?
Yes. We also arrange accommodations for accompanying guests to ensure their comfort.
3
Reliability & commitment
Do you provide medical care?
No. We are an intermediary specializing in medical coordination.
Is my information confidential?
Yes. All cases are handled with strict confidentiality.
Do you work with reliable establishments?
Yes. We work with recognized doctors and medical facilities in Germany.
Can I contact you at any time?
Yes. Our team is here to assist you and answer any questions you may have.